What unites Amazonians across teams and geographies is that we are all striving to delight our customers and make their lives easier. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon's very first day: We embrace new ways of doing things, strive to stay nimble, make decisions quickly, and always focus on delighting our customers. In his 2016 letter to shareholders, CEO Jeff Bezos shared his thoughts on how to maintain a Day 1 mindset. Read the full letter here: https://www.amazon.com/p/feature/z6o9g6sysxur57t.
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. Explore all of our Leadership Principles at https://www.amazon.jobs/principles.
Diversity and Inclusion
We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide. Visit our amazon.com/diversity to learn more.
Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews. To check out a comprehensive list of interview preparation tips, visit our Interview Preparation pages on Amazon.jobs.
Key information and tips:
- Our interview process is rooted in our Leadership Principles. These Principles define our culture and outline the behaviors that are key to thriving at Amazon.
- We use behavioral-based interviewing, which is based on discovering how you think and behave in various employment-related situations. This interview approach helps us better understand how you solve problems, challenge conventional thinking, and keep projects moving forward.
- The STAR method is a structured way of responding to behavioral-based interview questions that includes discussing the specific situation, task, action, and result. We recommend leveraging this format in your answers.
- Amazon is a data-driven company. When answering questions on an Amazon interview, we recommend highlighting how you used metrics or data to make decisions, inform your strategy, and assess the results of your efforts.
Search and apply to open roles on amazon.jobs.
At Amazon, we invest in the communities where our employees and customers live. Our contributions can be seen in many ways, and these are just some of our efforts to give back.
- Amazon has committed more than $30 million dollars to support homeless families, STEM education, and job training programs in Seattle. Nationally, Amazon has committed more than $60MM to CS and STEM efforts that help students, particularly those who are disadvantaged in today’s society, reach their full potential in the digital age.
- In September 2017, Amazon donated $1 million to the American Childhood Cancer Organization, the oldest and largest grassroots childhood cancer organization in the U.S.
- For the last two years, Seattle nonprofit Mary’s Place has sheltered more than 65 families in a former hotel located on Amazon’s campus in the heart for downtown Seattle. Since moving into the building, Mary’s Place has provided more than 120,000 bed nights, served more than 1,000 families – including 2,257 children – provided more than 209,000 meals and helped more than 120 families move into stable housing.
- Amazon partnered with Seattle nonprofit FareStart to launch an innovative job training program to help people in entry level foodservice jobs gain additional skills needed to earn a higher income. Amazon is donating space and equipment to help the organization launch a new foodservice apprenticeship program to help people living in poverty obtain higher income jobs. The in-kind donation will also bring five new eateries to Seattle, which will serve as a training ground for the new program.
- Additionally, we’ve also worked with Washington DC based Friendship Place, and Boston based St. Mary’s, to provide $1 million dollar donation matching programs in 2017.
- At Amazon, we’re constantly looking for ways to further reduce our environmental impact. Get to know our sustainability programs – like Frustration-Free Packaging and wind and solar farms.
As a new college graduate or intern joining Amazon, you can have multiple opportunities to innovate and solve real-world, complex technical and business problems. We have career opportunities available for undergraduates and advanced degree students across the globe with diverse academic backgrounds.
Visit https://www.amazon.jobs/university-recruiting to view open opportunities.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. – meno