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Sephora recensioni

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3,6
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Recensione in evidenza su Indeed

La recensione più utile secondo Indeed
Ho lavorato nell'azienda prima come stagista poi nel periodo natalizio. La mia esperienza è stata molto positiva, al termine mi sembrava di dover lasciare una famiglia. L'ambiente è stimolante e talvolta competitivo, dipende anche dai punti vendita, ma c'è sempre l'appagamento per la propria fatica, e per certe persone anche possibilità di crescita. Lavorare qui sicuramente insegna a farsi le ossa nel settore e da una formazione completa e insegna anche una buona gestione e impostazione del lavoro, il mio punto vendita in particolare era molto ben organizzato nello svolgimento dei compiti quotidiani.

Aspetti positivi

buoni pasto, formazioni da parte dei brand

Aspetti negativi

poca possibilità di entrare nell'azienda senza referenze
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Love the job

I worked at the fashion district Sephora as a temporary beauty advisor. The job was great and the people were really nice, I loved the management team; they were super nice. The only thing that I didn’t like was the fact that I was part-time doing 10 hours a day, granted I was happy for the extra hours and the extra money but it leaves little time for social life. I had high hopes for this job because I want a career in this field and my hopes were let down just a little.

Aspetti positivi

Free products

Aspetti negativi

No social life
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Can be fun but fast paced

Really liked my coworkers but a few managers were a bit intimidating. Being a cashier there is this unspoken "lower tier". You don't get as much gratis or opportunities for training with brands and products. It often can get busy and other beauty advisors on "stage" are not always trained in how to work a register so you often have to stagergize with long lines. Very punctual with making sure everyone got their proper breaks which is a plus.

Aspetti positivi

Good breaks, gratis

Aspetti negativi

Can be scheduled for more hours than expeted
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The most enjoyable part of the job

You get to work with great people that love their job, learn about new products, meet cool people that come to the store, management is great and they are understanding.
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Easy job

Working at Sephora was easy after training. If you have a good sense of the product knowledge, you’ll be a great asset to the team. Sales are tracked everyday, but most importantly so are credit card apps. You have to reach a certain amount of apps or you can get in trouble. Customers are often rude, but that is just how retail is.

Aspetti positivi

Nice coworkers, pay is okay, easy

Aspetti negativi

benefits, only okay pay, snobby district managers
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Valuta il tuo ultimo datore di lavoro

Condividi la tua esperienza per aiutare gli altri

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Inclusive company that cares about people

Sephora cares about its employees and promotes education at all levels. I learned a lot about people development and recruiting during my time as a manager. There is room to grow and plenty of opportunities for advancement. They also offer bonus opportunities for the entire team. One bonus is based on percentages over monthly sales goals. The other bonus is quarterly and based on customer service survey results. Overall it was a great place to work.
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Fun workplace but hard to move up

For the most part it’s a fun place to work. I will say though that the company is more about the number than about the artistry. They set you up for success to move up but takes forever to actually advance. And asking for full time is like pulling teeth. Overall a nice place to work but not something that should be seen as a permanent place to stay.

Aspetti positivi

Flexible hours, decent pay, fun coworkers, good education

Aspetti negativi

Hard to get full time, hard to advance within the company, too much focus on the numbers
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Investi no funcionario

Uma das melhores empresas que já trabalhei, não medi esforços para que o desenvolvimento do colaborador.Sempre com treinamentos da empresa e das marcas que á compoe.

Aspetti positivi

Empresa grande

Aspetti negativi

Se trabalhar fora de São paulo o crescimento é lento.
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Fun and friendly environment

We can feel like being part of something big. Got a chance to travel to many countries and management is really friendly in Sephora. But it's hard to get onboard. As they do not open a lot of positions.
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Management cares

I loved working for Sephora. The management was on point making sure employees had what they needed always. The only down side to working there was that they forced overtime and didn't let you schedule any time off without using your PTO. They wouldn't excuse court appointments which are a mandatory thing. I never had any PTO because of this. For those reasons i left the company.

Aspetti positivi

Management was always around

Aspetti negativi

Two small 20 minute breaks
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A corporation that is more concerned with making money than the well-being and happiness of it’s employees

Sephora as a company puts on a giant show for those on the outside looking in to appear as a “great place to work”. This is absolutely not the case. There is zero work life balance even though Sephora claims it as one of it’s “values”. Management and head office expects both part time and full time employees to dedicate all their time to the company and to drop everything to work for them. You are constantly given a hard time when you do try to request time off, and questioned if/when you call in sick for a shift. There is never enough people scheduled, so you are almost always doing the job of multiple employees and are overwhelmed on a regular basis. Instead of giving pay increases where they are certainly due, Sephora bribes employees with gratis (free product) and continues to underpay employees for the overwhelming amount of work they do. During situations like a pandemic, they continuously prove that making money is more important than the safety of their employees. There is zero support from management when short staffed and/or when clients verbally abuse employees. Management continuously picks favourites to give hours to, time off to, and gratis to on a regular basis. Policies never apply to all employees, management picks and chooses who the policies apply to instead of applying them to all employees as they should. Management conducts them selves in an incredibly unprofessional manor and regularly both entertain and partake in gossiping about other employees both on a work level and a personal level. If any type of “leave” is required, paperwork is never completely - 

Aspetti positivi

Gratis (free product), good benefits for full time employees, product knowledge/education, small travel opportunities

Aspetti negativi

No work life balance, constant indirect comments from management instead of direct acknowledgement and conversation, favouritism from management, bribery with gratis instead of proper pay increases, doing multiple jobs/tasks outside of pay grade, constant short staffing, no opportunity for advancement, zero discipline of employees not following policy and/or breaking rules, constantly picking up the slack of employees not doing their job, zero management support
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Great company sometimes repetitive work

Great company to work for with great perks and benefits (employee discount, free merchandise, health insurance, dental insurance, 401k, PTO/time off, etc.) there’s potential to move around in the company laterally or promotions. They handled the pandemic well with safety measures and a sense of job security for tenured employees. If business is slow, payroll hours are reduced like any other retail job. Compensation and salary could be adjusted according to work duties. Sometimes it feels like we’re being overworked for not enough compensation. Overall it’s a great company to work for to network and learn about customer service in a service first mindset.

Aspetti positivi

Gratis, health benefits, people, sense of teamwork

Aspetti negativi

Compensation, work load, payroll constraints, development opportunities
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Super expérience

J'ai eu plusieurs cdd, j'y suis restée à peu près 1an, j'ai adoré travailler la bas l'équipe est au top, ainsi que les responsables, cela reste de la vente il faut donc faire les objectifs journaliers on est pas mal "surveillé" à ce niveau la mais sans pression ou stress, cela reste professionnel et il y a un bel esprit d'équipe !

Aspetti positivi

Avantages entreprise, équipé soudée
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Training and education

Was a great company for many years, training and education at a high standard. Not a great company if you do not want a leadership path. Eventually you will become stagnant. Leadership that are fair and hardworking are often mistreated while managers who barely do enough to get by stay in positions and are allowed to grow.

Aspetti positivi

Gratis/discount/education

Aspetti negativi

Mixed Communication/mismanagement
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Worked there for over a decade

I worked there for almost 13 years and loved it, I think about my time there all the time and do miss it. Education is a huge focus, I learned more working at this job than I did in cosmetology school. They give you gratis (free products) which is a huge perk. PTo is accumulated, it was easy to take 4 day weekends sometimes when requesting it. Really fun and rewarding place to work. If you work really hard, you can go places in this company. I started out as a seasonal and worked my way up to management. If you are patient and a team player, respectful and follow their values, it is a great place to work

Aspetti positivi

Gratis (free products), pto, fun trainings on makeup, skincare, hair care etc., some paid travel as a full time employee or manager

Aspetti negativi

Unable to check phone while working, retail hours (nights/weekends) can make it hard to balance life
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Overall a great company to work for

I’ve been working for Sephora for 4 years and I feel lucky every day to work for such a great company. They take great care of their employees and provide a safe work environment. There is a lot of diversity and opportunities for everyone.

Aspetti positivi

Opportunity for everyone, raises every year, diversity training, free product

Aspetti negativi

Cliquey staff sometimes
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In retrospect, you’re replaceable

There is no work life balance. At my location we had a major passive aggressive store manager. They would turn the tables on you if you ever brought something up of their wrongdoing. Their HR department does anything to protect higher ups and little for lower wage workers. It’s all about money and in the end, everyone’s replaceable and they’ve said, if you don’t like customer service this isn’t the job for you. Felt like they wanted to push out their older cast to hire new workers and pay them less. They hound you about signing up customers for credit cards during the pandemic, and if you don’t build up high baskets you’re looked down on. Also if you’re too close to another associate they’ll seperate you at opposite ends of the store. This used to be a great company to work for but with everything they keep adding to the workload for minimum wage it’s not worth the stress. Plus everyday you’re told what you’re not doing well at and to sign up credit cards and get clients to buy more, even if they just want one particular item. In their eyes it’s unacceptable for a client to not buy at least three items and spend close to 100

Aspetti positivi

Gratis

Aspetti negativi

Too much stress for minimum wage
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Podría ser mejor

El pago es muy bueno tanto en sueldo base como comisiones aunq no respetan sus concursos en los que te ofrecen productos si llegas a metas ya que nunca te los hacen llegar y el ambiente laboral es muy pesado

Aspetti positivi

Pago y prestaciones

Aspetti negativi

Ambiente laboral
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Old staff (2018) amazing

Overall amazing experience that can be used to grow within the company! Just make sure to be proud of the work you do. I’m not sure what the environment is like today but I value their focus on education.
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Underpaid and overworked

Literally the only plus is a paycheck (and even then it isn't that great). Management don't care to advance people who have worked there a long time, people are constantly stressed out and there have been many a mental breakdown in the back room.

Aspetti positivi

Coworkers keep you entertained

Aspetti negativi

Everything else
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A fun place to work

Sephora was my favorite job ever. Such a fun face pace environment. The management really encourages you to go far and you have a lot of creative freedom.
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Valutazione complessiva

3,9

Basato su 4.527 recensioni
5
1.652
4
1.418
3
881
2
312
1
264

Valutazioni per categoria

3,6Equilibrio Vita/Lavoro
3,4Salario/Contratto
3,4Stabilità del lavoro/Carriera
3,4Direzione
3,8Cultura aziendale
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