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Haier Europe

offerte di lavoro - Milano, Lombardia

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offerte di lavoro - Milano, Lombardia

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Job Post Details

Customer Service Specialist - job post

Haier Europe
(parte di Haier Group)
3.7 out of 5
Vimercate, Lombardia
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Tipo di contratto

  • Tempo pieno

Località

Vimercate, Lombardia

Descrizione completa della posizione

Job Posting Title
Customer Service Specialist
The challenge
An exciting opportunity has arisen to contribute to the Order To Delivery Team at Haier Europe. The Company is part of Haier Smart Home, the number one group globally in home appliances and among the Fortune Global 500 Companies. Haier Europe is on a journey to achieve ambitious business growth and leadership objectives in the region – where it can count on successful brands such as Candy, Hoover, Haier, Rosières, GE Appliances and Fisher&Paykel - and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.
We look for someone who lives the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking.
What you will do
For a cluster of customers He/She will responsible of:
  • Customer management end to end
  • the entire order flow, from order entry to delivery
  • Sales condition entry &update
  • Customer master data maintenance
  • Logistic activities such as Direct Deliveries and Booking slot Management
  • Claim management and related credit/debit note flow
  • Flow Analysis and Projects management
What you need to succeed
Must have
  • Accounting Background (bachelor in Economics or similar)
  • 3/5 years’ experience in a similar role preferably in a modern and structured Company
  • Good knowledge of business intelligence and reporting system Experience in reporting and PPT presentation
  • Deep knowledge of Microsoft Excel
  • Good knowledge of Microsoft Word and PPT
  • Good SAP knowledge
  • Fluent Italian
  • Strong team player who is willing to work in a fast paced ever changing environment

Nice to have
  • A good level of English
#LI-LG1
Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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