Risultati di ricerca

Stiamo cercando una figura di Customer Service Representative er Autostradale Viaggi, settore società è specializzata nell'organizzazione dei viaggi, tour con i maggiori operatori del settore (italiani e stranieri) su clientela italiana e straniera.

Sede di lavoro: Milano, Piazza Castello

Le attività seguite sono:

Main Responsibilities:

- Welcoming and assisting customers at the agency.

- Managing online and phone inquiries and bookings.

- Selling day trips, and experiences to foreign tourists.

- Providing detailed information about the travel products offered.

- Resolving issues and providing post-sale support.

- Managing email communications and messages on digital channels.

- Updating and managing the booking system and database.

- Coordinating with suppliers and partners to ensure high-quality experiences.

- Using and managing digital tools for promoting and selling services.

Requirements:

- Excellent knowledge of English (spoken and written), minimum C1 Level..

- Previous experience in the incoming sector and the tourism industry.

- Strong commercial skills and sales ability.

- Excellent proficiency with the Office suite (Word, Excel, Outlook).

- Ability to use major digital channels (social media, booking platforms, etc.).

- Excellent communication and interpersonal skills.

- Problem-solving skills and ability to work under pressure.

- Flexibility and availability to work shifts, including weekends and holidays.

Contratto di lavoro: Tempo pieno, Tempo indeterminato, Tempo determinato
Durata contratto: 12 mesi

Benefit:

• Buoni pasto

Disponibilità:

• Orario flessibile
• Turni
• Weekend

Retribuzione supplementare:

• Quattordicesima
• Straordinario
• Tredicesima

Esperienza:

• addetto/a assistenza clienti: 1 anno (Obbligatorio)

Lingua:

• inglese (Obbligatorio)