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Description

Key Responsibilities

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  In the assigned territory, provide technical service and support on Franklin Electric water systems products, including motors, pumps, and electronic drives and controls.
• Guide testing and troubleshooting of Franklin products in water systems installations.
• Provide direction and expertise during new product installations.
• Represent Franklin Electric at on-site installation meetings to timely resolve field issues.
• Present technical seminars to water systems distributors, dealers, and contractors.
• Represent Franklin Electric at trade shows and special events.
• Write and submit weekly reports needed to highlight problems at specific sites and/or with certain customers or products.
• Provide specialized training to specific customers.
• Perform other related duties as required or assigned.

Skills Knowledge and Expertise

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  Working knowledge of water systems in general, with specific knowledge of pumps, motors, drives and controls.
• Excellent interpersonal, presentation and communication skills. Ability to develop strong working relationships with water systems professionals.
• Be able to work independently with outstanding organizational skills.
• Previous sales or service experience preferred.
• Self-motivated and energetic personality with a desire to service the customer.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
• Maintains confidentiality and uses discretion with business information.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Defines problems, collects data, establishes facts, and draws valid conclusions.
• Deals with problems involving several known variables in situations of routine nature.
• Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
• Travels up to 40 percent of the time
• Reads, writes, and speaks English fluently.

• High school technical diploma, electronics specialization
• ITS electronic specialization (prefered)
• No specific experience is necessary, but relevant coursework or internships can be beneficial.

• Knowledge of the basic MS office tools (Excel, Word, Powerpoint)

Why work at Franklin Electric?

About Franklin Electric