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Offerte di lavoro customer service - Remote

Ordina per: -
13 annunci
    • Experience in customer service (preferred);
    • Manage changes, adjustments, complaints and any other customer concerns.
    • Provide detailed and organised customer support and seek for initiatives to improve the overall customer experience.
    • As a Customer Support, you will:
    • ✔ Previous experience in customer service (preferred but not required).
    • ✔ Handle last-minute bookings and provide prompt, clear, and helpful responses to…
    • Strong interpersonal abilities and customer service orientation.
    • Master and efficiently utilize CRM software, ticketing systems, and other customer service…
    • Previous working experience in a similar customer service position will be considered as an advantage.
    • Resolve customer inquiries, provide support on technical…
    • Respond to inbound customer requests, documenting relevant case information.
    • And that we fulfill client expectations related to operational excellence: high…
    • Gradita esperienza in contesti di assistenza clienti/customer care/contact center.
    • L'attività lavorativa si svolgerà da remoto ed è richiesta buona…
    • Visualizza tutti gli annunci di lavoro - TimNext - Annunci (Lavoro da casa) - lavoro - Addetto/a assistenza clienti - Lavoro da casa
    • Ricerca Stipendi: Assistenza clienti TimBusiness smartworking, stipendi - Lavoro da casa
    • Have a strong customer service-oriented skills.
    • Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution…
    • Technical research skills to troubleshoot customer problems.
    • Maintaining solid customer relationships by handling their questions and concerns with speed and…
    • Full training by certified instructors on Dyson products and customer service techniques.
    • Troubleshooting technical issues and offering solutions to customer…
    • Be the primary point of contact for customer and client requests.
    • Work experience in a customer support role is a plus.
    • Full training by certified instructors.
    • Prior customer support experience would be an advantage.
    • Maintain high customer satisfaction, representing a major brand.
    • Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer.
    • Superior Italian language skills and customer service mindset.
    • Become a digital expert after our intense product training.
    • Good communication skills in English.
    • Maintain a customer relationship database and follow up on customer contacts.
    • Answer questions about customer service, technical and product concerns, and…
Abbiamo rimosso 10 annunci di lavoro molto simili a quelli già mostrati. Per visualizzare questi ulteriori risultati, puoi ripetere la ricerca includendo gli annunci omessi.

Job Post Details

Teleperformance Portugal logo

Customer Service – Italian speaker in Lisbon - job post

Teleperformance Portugal
Stelle: 3.6 su 5
Italia
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Dettagli offerta di lavoro

Tipo di contratto

  • Tempo pieno

Località

Italia

Descrizione completa della posizione

About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

We are looking for a Italian speaker with passion and who wants forward to build a successful career. Become part of our customer service team!

What is waiting for you:

  • Work location: Lisbon– one of the best and sunniest places to live in Europe;
  • Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
  • One flight per year to your home country (within Europe);
  • Health insurance from day one in the company;
  • Ongoing certification and training opportunities;
  • Refer a Friend Program with attractive incentives;
  • Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’llbe doing at Teleperformance Portugal

As a Italian-speaker Customer Service, you will:

  • Inbound Customer Service for reservations, purchases of services or goods;
  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
  • Manage changes, adjustments, complaints and any other customer concerns.

There will be big smiles if you

  • Fluent level of Italian and a English (minimum B2);
  • Experience in customer service (preferred);
  • Excellent communication and interpersonal skills and team spirit;
  • Able to handle confidential and/or highly sensitive information.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

#IT-AB

Job Type: Full-time

Work Location: In person

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