Do you have excellent Italian communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.
Responsibilities include:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
- Excellent communication skills in Italian
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software medium to advanced knowledge
- Prior experience in technical support will be considered as an advantage
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- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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Adetto/a Assistenza Clienti, Customer Service, Lavoro, Back Office, Impiegata, Operatore Call Center, addetto alla gestione clienti
