Offerte di lavoro inbound - Remote

About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

We are looking for a Italian speaker with passion and who wants forward to build a successful career. Become part of our customer service team!

What is waiting for you:

• Work location: Lisbon– one of the best and sunniest places to live in Europe;
• Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
• One flight per year to your home country (within Europe);
• Health insurance from day one in the company;
• Ongoing certification and training opportunities;
• Refer a Friend Program with attractive incentives;
• Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’llbe doing at Teleperformance Portugal

As a Italian-speaker Customer Service, you will:

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

There will be big smiles if you

• Fluent level of Italian and a English (minimum B2);
• Experience in customer service (preferred);
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

#IT-AB

Job Type: Full-time

Work Location: In person