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ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

THE ROLE

We’re looking for a travel enthusiast with a passion for guest service for our depot in Venice - Marcon. You’ll be the face of our company, reporting directly to the Italy Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

• Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team’s activities;
• Training, supervising, and coaching your team;
• Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
• Control workforce planning, manage inventory, local suppliers and cleaning services;
• Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
• Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

• You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
• 1+ years of experience in a team management/lead/supervisory role;
• You’re fluent in English and Italian (mandatory);
• You’re eligible to work in Italy, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
• You’re available to work on weekends and public holidays;
• You’re a responsible person who takes their work seriously and can be relied upon.

Are you ready to Go Indie?

Contratto di lavoro: Tempo pieno

Retribuzione: €24.000,00 - €25.000,00 all'anno

Benefit:

• Buoni pasto
• Parcheggio libero
• Sconti sui prodotti o servizi dell'azienda
• Supporto allo sviluppo professionale

Disponibilità:

• Festivo
• Turno diurno
• Weekend

Retribuzione supplementare:

• Bonus
• Quattordicesima

Lingua:

• Inglese (Obbligatorio)

Abilitazione/Certificazione:

• Patente B (Obbligatorio)