Offerte di lavoro supervisor - Milano, Lombardia

Reporting to:

• Senior Claims Supervisor (SCS)

Responsibilities and Duties

Depending on experience and level of responsibility, typical activities may include:

• Provide initial assessment of the degree of severity and urgency of claims, making sure the correct procedure is followed and all relevant parties are involved and/or kept informed
• Ensure a swift management of pending and outstanding proceedings
• Assist Insurers before, during and after the appointment of external lawyers, experts and consultants if required
• Assist Insurance Intermediaries, Insureds, Insurers and colleagues in liaising with legal proceedings ensuring the most appropriate course of action is taken with regards to the specific claim
• Analyse information gathered by investigation and reporting findings and recommendations to the SCS
• Examine claims form and other records to determine insurance coverage based on the facts and the policy terms and conditions, as well as assessing potential Insured’s liability and exposure within the deadline
• Set reserves within authority limits and recommending reserve changes
• Report claims handling activities to the SCS on a recurring basis keeping them informed of all relevant information
• Negotiate prompt settlements and out of Court agreements with emphasis on fairness and according to the company’s practices and procedures
• Prepare reports on the outcomes of investigation, settlements and denials of claims
• Maintain up to date diary system and tracking system and full records of analysis, recommendations and decisions taken in respect of legal matters
• Keep the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities
• Liaise with Insurers, Producers, Insureds and Third Parties involved in claims to ensure an efficient level of communications and exchange of information, also via the web platform of the company

Knowledge and Experience

• Knowledge of the practices and processes of the insurance market
• Experience and understanding of Italian civil, commercial, administrative and criminal law and procedures, and of litigation and arbitration procedures
• Good written and spoken communication skills, both in Italian and in English
• Good negotiation skills
• Appropriate time management and ability to meet the deadlines
• Administrative and IT skills (knowledge of Word, Excel and Outlook)

Compensation package

• 4-day week
• Competitive market salary, reviewed every year
• Annual performance bonus
• Six-monthly rewards
• Lunch vouchers
• Anniversary voucher
• Birthday voucher

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Benefit:

• Assicurazione sanitaria
• Assicurazione sulla vita
• Assistenza sanitaria integrativa
• Bevande gratis
• Buoni pasto
• Computer aziendale
• Congedo parentale
• Corsi di lingua offerti
• Distributori automatici di snack e bevande
• Snack gratis
• Viaggi premio

Disponibilità:

• Dal lunedì al venerdì
• No weekend
• Turno diurno

Retribuzione supplementare:

• Bonus annuale
• Piano incentivi
• Premio di produzione
• Quattordicesima
• Tredicesima

Domande di preselezione:

• Quanti anni di esperienza hai nella gestione dell'arbitrato e nel contenzioso

Istruzione:

• Laurea triennale (Preferenziale)

Esperienza:

• perito liquidatore: 1 anno (Obbligatorio)
• negoziatore: 2 anni (Obbligatorio)

Lingua:

• Italiano (Obbligatorio)
• Inglese (Obbligatorio)

Sede di lavoro: Di persona