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Offerte di lavoro IT Support Specialist - Milano, Lombardia

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    • Leggi le domande e risposte più comuni su Leonardo SpA
    • Guaranteeing continuous support in store from the training and development point of view according to HR strategy.
    • Together, we belong to something beautiful.
    • What’s in it for you?.
    • As a Technical Product Specialist – Digital Ads*, you will support advertisers using our client's digital advertising products.
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    • Once we receive your CV, we will take time to evaluate it carefully.
    • The organisation operates in highly structured and mission-critical environments,…
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    • User Account management support (Identity Access Management / SSO).
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    • Once we receive your CV, we will take the time to evaluate it carefully.
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Job Post Details

TP Portugal logo
Support Specialist for Tech Company - Italian in Portugal w/ relocation pack
TP Portugal
·
3.6
Italia
Tempo pieno
Continua e candidati

Dettagli annuncio di lavoro

Informazioni sulla retribuzione non fornite
Tempo pieno
Da Italia

Descrizione completa della posizione

Are you the best professional solving technical issues? Can you transform a problem into a good experience?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal, in Lisbon!

Our client is a multinational company known to be responsible for the creation of multimedia and software products. It is the strongest brand in the digital marketing software field. Through our client’s software, the end-users have everything they need to deliver exceptional digital experiences!

What you'll need

  • EU citizen or with valid work permit for Portugal;
  • Fluent written and verbal communication skills in Italian (C2);
  • Good knowledge of English (minimum B2);
  • Experience in Technical Support (1 year minimum);
  • Customer oriented with strong decision-making skills;
  • Excellent communication and interpersonal skills and team spirit;
  • Ability to solve technical issues creatively;
  • Ability to build and maintain positive relationships with customers;
  • Agile in computer skills from the user’s perspective.

Benefits

  • Health Insurance from the moment you join our team;
  • Relocation assistance – TP Housing + initial and annual flights;
  • Guaranteed meal allowance included on top of your base salary;
  • Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
  • Access Portuguese language courses, sport activities and social events;
  • Grow with us through our initial and continuous training and personal development;
  • Easy public transport access to our offices.

What you'll do

  • Provide the necessary help to solve all customer’s technical issues, through phone and email;
  • Be a relentless advocate for the customers and their issues;
  • Ensure customer satisfaction, presenting creative solutions to their issues;
  • Make an effort to regain customer’s confidence in the brand;
  • Provide recommendations to engage with customer’s needs;
  • Have a central role within the internal organization.

Assistenza Tecnica, Servizio Clienti, Persona Che Parla Italiano, Assistenza Per Il Trasferimento In Portogallo.

#IT-AB

Job Type: Full-time

Work Location: In person

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